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Privacy Policy

Last updated: February 2026

1. Introduction

At Snappd, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Account credentials (passwords are encrypted)
  • Payment information (processed securely by Stripe)

Content Data

When you use our service, we store:

  • Photos and images you upload
  • Event details and descriptions
  • Guest access codes and settings

Usage Data

We automatically collect:

  • Device and browser information
  • IP address and approximate location
  • Usage patterns and feature interactions

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process payments and manage subscriptions
  • Send service-related communications
  • Improve and personalize your experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Companies that help us operate (e.g., Stripe for payments, cloud hosting)
  • Event guests: Photos are shared with guests who have access to your event
  • Legal requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (HTTPS) and at rest
  • Secure password hashing
  • Regular security audits
  • Access controls and monitoring

6. Data Retention

We retain your data for as long as your account is active. Event photos and data are kept for the duration specified in your subscription plan. You can request deletion of your account and data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to certain processing
  • Withdraw consent

8. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@snappd.app

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